Privacy Policy – BizMatch

Effective Date: 24 November 2024

BizMatch ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (together, "Services").

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

(a) Personal Information

• Name, email address, phone number, and business details.
• Login details created when registering for an account.
• Payment details (processed securely by third-party providers; we do not store full card details).

(b) Business Listing Information

Business description, sector, location, financial details, and images uploaded by brokers or sellers.

(c) Buyer Enquiry Information

Contact details and messages submitted through "Express Interest" or enquiry forms.

(d) Technical Information

• Device details (type, operating system, browser).
• Log data (IP address, time and date of access).
• Cookies and analytics data (see Section 7).

2. How We Use Your Information

We may use your information to:

• Provide, operate, and improve our Services.
• Facilitate account registration and management.
• Publish and manage business listings.
• Match buyers and sellers and forward enquiries to brokers/sellers.
• Process payments for listings and lead fees.
• Send service updates, confirmations, and notifications.
• Conduct analytics and research to improve BizMatch.
• Comply with legal and regulatory obligations.

3. Disclosure of Information

We may disclose your personal information to:

• Other users of BizMatch (e.g., sellers/brokers receiving your enquiry).
• Our service providers (e.g., hosting, payment processing, email/SMS delivery, analytics).
• Regulators or law enforcement agencies where required by law.
• Business partners in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Storage & Security

• We use secure hosting providers (including Supabase) to store data.
• We apply industry-standard security measures (encryption, access controls).
• No system is 100% secure; you use our Services at your own risk.

5. Overseas Disclosure

Our service providers may store or process data outside Australia (for example, cloud hosting and payment processing providers). We take reasonable steps to ensure such providers comply with privacy standards comparable to the Australian Privacy Principles.

6. Access & Correction

You may request access to personal information we hold about you and request correction if it is inaccurate, out-of-date, incomplete, or misleading. Please contact us using the details below.

7. Cookies & Analytics

• Our website and app may use cookies and similar technologies to enhance user experience and for analytics.
• We may use tools such as Google Analytics or PostHog to understand usage patterns.
• You can disable cookies in your browser; some features may not work as intended.

8. Marketing Communications

• We may send you emails or SMS about new features, listings, or offers.
• You can opt out at any time by clicking "unsubscribe" in our messages or by contacting us.

9. Children's Privacy

BizMatch is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website and app.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.